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Refunds & Returns
Our Guarantee
We are confident that you will be happy with your purchases. However, if you wish to exchange or return an item please do so within 14 days of delivery in its original packaging, and in saleable condition. Product exchanges are available with customer paying postal charges (4.50 for an exchange, please enclose cheque, postal order or request paypal invoice).

Returns Process

Please remember that you are responsible for any goods returned until they reach our warehouse. As a result, we strongly recommend that you obtain proof of posting when you return any products. We can only refund the cost of postage at the standard signed for rate if the product is damaged/faulty, we can not refund the cost if a more expensive postage option is used.
If you require an exchange urgently we suggest that you purchase a new item and send the original item for a refund
Product exchanges are available with customer paying postal contribution charge of 4.50 for an exchange. Returns and exchanges will be processed as soon as possible after receipt of the package(s). There is no need to call before posting your return.

If you do have any further enquiries, please see our contact page for details about how to get in touch.

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